Marketing ideas - WiseStamp Wed, 10 Jan 2024 14:34:19 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://www.wisestamp.com/wp-content/uploads/2022/02/cropped-Wisestamp-email-signature-manager-and-email-signature-generator-favicon-32x32.png Marketing ideas - WiseStamp 32 32 Electronic direct mail (EDM) Marketing: A comprehensive guide https://www.wisestamp.com/blog/edm-marketing/ Tue, 21 Nov 2023 11:21:28 +0000 https://wisestampprd.wpenginepowered.com/?p=62288 The post Electronic direct mail (EDM) Marketing: A comprehensive guide appeared first on WiseStamp.

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In the ever-evolving world of digital marketing, Electronic Direct Mail (EDM) marketing emerges as a pivotal strategy. This article will guide you through the Ins and Outs of all that is EDM Marketing, highlighting its significance in today’s digital marketing activities. We will explore various facets of EDM, including its definition, components, benefits, strategic crafting, success measurement, and best practices, providing a comprehensive guide for marketers and businesses alike.

What is EDM marketing?

EDM Marketing is a digital strategy where companies send targeted emails to customers and prospects. It aims to build relationships and boost sales. The emails are personalized for each recipient. This makes them more engaging than general email blasts. EDM stands out by focusing on individual preferences and behaviors. It segments the audience for more relevant content. This approach leads to higher engagement and conversion rates. In summary, EDM uses personalized emails to effectively connect with and engage customers.

Daily Email volume statistics for 2022

Email usage has grown steadily since its inception in 1971. The widespread availability of the Internet has fueled an increase in global email communication, especially since 2017. This surge in usage has significantly impacted email providers, who facilitate the daily exchange of billions of messages.

In 2022, the volume of emails sent and received daily worldwide reached a remarkable 333.2 billion. This figure is expected to continue its upward trajectory in the coming years. By 2025, it’s anticipated that daily email traffic will surge to 376.4 billion, posing both opportunities and challenges for email providers.

Understanding EDM marketing

EDM (Electronic Direct Mail) marketing stands out as a strategic form of digital communication. It’s more than just sending emails; it’s about crafting messages that resonate with the audience. This approach began in the early stages of Internet marketing and has since evolved dramatically alongside technological advancements.

In its initial phase, EDM was quite basic, primarily focusing on sending bulk emails. But as technology progressed, so did the sophistication of EDM strategies. Today, EDM involves a blend of analytics, personalization, and design, aimed at delivering targeted content to specific segments of an audience.

EDM marketing vs traditional Email marketing

One of the key differences between EDM and traditional email marketing is the level of personalization and targeting. While standard email marketing might involve sending the same message to a large list of recipients, EDM goes a step further. It uses data about the recipients to create more relevant and personalized content. This might involve segmenting the audience based on their interests, past behaviors, or demographic information and tailoring the message to suit these segments.

Moreover, EDM has integrated more interactive and visually appealing elements over time. Unlike the text-heavy emails of the past, modern EDM campaigns often feature multimedia content like images, videos, and links to interactive platforms. This not only makes the emails more engaging but also allows for more creative ways to convey the message and promote products or services.

A robust EDM campaign uses multiple channels. It not only reaches out through emails but also through social media marketing, printed materials, and even text messages AKA SMS Marketing. This mix ensures that the campaign connects with the right people at the right time and place. EDM combines different tactics like retargeting ads, pay-per-click, offline ads, and social media. It takes the basic idea of email marketing and enhances it. This makes EDM a more thorough and impactful approach.

Another significant change in EDM over the years is the use of analytics and metrics to measure success. Modern EDM campaigns are highly data-driven, with marketers closely monitoring various email marketing metrics such as open rates, click-through rates, conversion rates, and ROI. This data is then used to refine and optimize future campaigns, making EDM a continually evolving strategy.

Which is more effective?

Given its comprehensive nature, EDM stands out as the more potent strategy. It’s an upgraded version of email marketing. EDM doesn’t just rely on emails; it creates multiple ways to engage with potential customers. This increases the chances of your message reaching the right audience. In marketing, having more ways to connect often leads to better results.

The components of EDM marketing campeigns

A successful EDM (Electronic Direct Mail) campaign is a complex blend of various elements, each playing a critical role in the overall effectiveness of the strategy. Let’s delve into these components and see how they integrate to form a cohesive and impactful EDM campaign.

1. Content

  • Relevance and Value: The content should be both relevant and valuable to the recipient. It’s not just about promoting a product or service, but also about providing information or insights that the recipient finds useful or interesting.
  • Personalization: Tailoring the content to fit the individual preferences and needs of each recipient makes the message more engaging and effective.

2. Design

  • Visual Appeal: Aesthetically pleasing and professionally designed emails capture attention and reflect the brand’s image.
  • User Experience: The design should be user-friendly, with a clear layout, easy-to-read fonts, and mobile optimization to ensure accessibility on all devices.

3. Messaging

  • Clarity and Conciseness: Messages should be clear, concise, and to the point, conveying the intended message without overwhelming the recipient.
  • Call to Action (CTA): A compelling CTA is essential for guiding recipients on what steps to take next, whether it’s visiting a website, making a purchase, or signing up for more information.

4. Segmentation and targeting

  • Audience Segmentation: Dividing the audience into smaller groups based on shared characteristics ensures more targeted and relevant communication.
  • Customized Messaging: Tailoring messages to each segment increases the chances of resonating with the recipient’s specific interests or needs.

5. Integration with other marketing channels

  • Cross-Channel Promotion: Using EDM to complement other marketing channels like social media, websites, or offline campaigns creates a unified marketing front.
  • Consistent Branding: Ensuring consistent branding across all channels strengthens brand recognition and trust.

6. Data Analytics and feedback

  • Performance Tracking: Monitoring key metrics like open rates, click-through rates, and conversion rates to measure the effectiveness of the campaign.
  • Feedback Loop: Using recipient feedback and data analytics to continuously refine and improve future campaigns.

7. Legal compliance and privacy

  • Adherence to Regulations: Following laws like GDPR and CAN-SPAM Act, which govern email marketing and protect consumer privacy.
  • Ethical Practices: Maintaining ethical standards by ensuring transparency and giving recipients the option to opt out of communications.

8. Technical aspects

  • Email Deliverability: Ensuring that emails are successfully delivered to recipients’ inboxes and not marked as spam.
  • Responsive Design: Creating emails that adapt to different screen sizes and devices for optimal viewing.

By harmoniously combining these components, an EDM campaign can effectively reach and engage its target audience, drive conversions, and build a lasting relationship with customers. The key is to align these elements in a way that they complement each other and collectively contribute to the overarching marketing goals.

Benefits of EDM marketing

EDM (Electronic Direct Mail) Marketing is a powerful tool in the digital marketing arsenal, offering a range of benefits that contribute to its effectiveness and popularity. Below, we delve deeper into these advantages, highlighting why EDM is a go-to strategy for many businesses.

1. High engagement and conversion rates

  • Targeted Communication: By sending personalized and relevant content, EDM increases the likelihood of engaging recipients, leading to higher open and click-through rates.
  • Effective Call-to-Action: With well-crafted CTAs, EDM campaigns effectively guide recipients toward making purchases or taking desired actions, boosting conversion rates.

2. Cost-Effectiveness and high ROI

  • Low Operational Costs: Compared to many traditional marketing methods, EDM is less expensive to implement, as it primarily requires digital tools and platforms.
  • Measurable Returns: The ROI of EDM campaigns is easily trackable through metrics like click-through rates and conversions, allowing businesses to see clear returns on their investment.

3. Brand loyalty and customer relationships

  • Consistent Communication: Regular, relevant EDMs keep the brand top-of-mind for consumers, fostering brand recognition and loyalty.
  • Personalized Interactions: Personalized content makes customers feel valued, enhancing their relationship with the brand and encouraging repeat business.

4. Data-Driven insights

  • Customer Behavior Analysis: EDM provides valuable data on customer preferences and behaviors, enabling businesses to tailor their offerings and marketing strategies accordingly.
  • Feedback and Optimization: Continuous feedback from EDM campaigns allows for ongoing optimization, ensuring that marketing efforts become more effective over time.

5. Wide reach with segmentation

  • Broad Audience Reach: Email is a universally used platform, allowing businesses to reach a wide audience.
  • Segmentation Capabilities: EDM allows for the segmentation of the audience based on various criteria, ensuring that messages are highly relevant to each group.

6. Improved customer retention

  • Regular Updates and Offers: Keeping customers informed about new products, services, and special offers through EDM helps in retaining them.
  • Rewarding Loyalty: EDM can be used to reward loyal customers with exclusive content, discounts, and offers, further encouraging their continued patronage.

7. Integration with other marketing strategies

  • Multi-Channel Integration: EDM can be easily integrated with other digital marketing strategies like social media and content marketing, creating a comprehensive marketing approach.
  • Supports Other Business Goals: Besides sales, EDM can support other business objectives, such as brand awareness, customer education, and market research.

8. Scalability

  • Adapts to Business Growth: EDM campaigns can be scaled up or down easily, making them suitable for businesses of all sizes and stages of growth.
  • Flexibility in Messaging: As the business evolves, so can the content and focus of the EDM campaigns, allowing for flexibility and adaptation to changing market conditions.

Crafting an effective EDM strategy

Making a good EDM plan requires knowing your audience and how to personalize messages. We’ll offer advice on choosing the right content and design. We’ll also talk about when and how often to send EDMs. Learn more about marketing strategies.

Creating a successful EDM strategy involves several key steps:

1. Understand Your Audience

  • Learn who your customers are.
  • Study their preferences and behaviors.

2. Personalize Your Messages

  • Tailor messages to individual interests.
  • Make each email feel personal.

3. Choose Engaging Content

  • Pick content that resonates with your audience.
  • Keep it interesting and relevant.

4. Focus on Design

  • Use designs that grab attention.
  • Ensure emails look good on all devices.

5. Determine the Right Timing

  • Send emails at times when people will likely read them.
  • Avoid overloading with too many emails.

6. Frequency of EDMs

  • Decide how often to send emails.
  • The balance between staying in touch and not spamming.

7. Segment Your Audience

  • Group your audience based on traits or behaviors.
  • Send targeted messages to each group.

8. Use Strong Calls to Action

  • Clearly state what you want the reader to do.
  • Make it easy for them to take action.

9. Test and Refine Your Strategy

  • Experiment with different approaches.
  • Use feedback to improve future campaigns.

10. Stay Updated with Trends

  • Keep up with the latest in email marketing.
  • Adapt your strategy to new trends and technologies.

By following these steps, you can develop an EDM strategy that not only reaches your audience effectively but also drives engagement and conversions. The key is to stay flexible and responsive to both your audience’s needs and the evolving digital landscape.

Measuring the success of your EDM marketing campaigns

Measuring the success of EDM marketing campaigns involves tracking specific metrics and Email marketing KPIs (Key performance indicators)

Here’s how you can do it:

  1. Open Rate: This measures how many recipients opened your email. A high open rate indicates effective subject lines and good audience targeting.
  2. Click-Through Rate (CTR): This shows the percentage of recipients who clicked on a link in your email. A high CTR suggests that your content is engaging and relevant.
  3. Conversion Rate: This tracks how many recipients took the desired action, like making a purchase or signing up. It helps assess the effectiveness of your call-to-action and overall email content.
  4. Bounce Rate: This refers to the number of emails that weren’t delivered. A high bounce rate could indicate problems with your email list or issues with email deliverability.
  5. Unsubscribe Rate: This measures how many people opted out of your email list after receiving an email. A high rate can be a sign of irrelevant or too frequent content.
  6. ROI (Return on Investment): Calculate the financial return from your EDM campaign compared to the cost of running it. A positive ROI indicates a successful campaign.
  7. Engagement Over Time: Observe how engagement with your emails changes over time. This can indicate the long-term effectiveness of your strategies.
  8. List Growth Rate: Track how your email list is growing. This can reflect the success of your lead generation efforts.
  9. Forward Rate: If recipients are forwarding your emails, it’s a good sign of engaging and valuable content.
  10. Social Shares: If your email includes social sharing options and recipients are using them, it suggests your content resonates well enough to be shared.
  11. Feedback and Surveys: Direct feedback from recipients can provide insights into how your audience perceives your emails.

By regularly monitoring these metrics, you can get a clear picture of your EDM campaign’s performance and make informed decisions to improve future campaigns. Remember, the goal is not just to send emails, but to create emails that engage and convert.

Best practices and common mistakes in EDM marketing

Learn what works and what doesn’t in EDM. We’ll list what you should and shouldn’t do. We’ll also look at examples of successful EDM campaigns for ideas.

Best practices for EDM campaigns

  • Personalization is Key: Tailoring content to fit individual recipient preferences makes your emails more relevant and engaging. Use data about your customers to create messages that resonate with their specific interests and needs.
  • Quality Over Quantity: Instead of bombarding your audience with frequent emails, focus on the quality of your content. Make sure each email provides value, whether it’s informative, entertaining, or offers something unique.
  • Responsive Design: With more people checking emails on mobile devices, ensure your EDMs are mobile-friendly. A responsive design ensures your emails look good on any device, improving the user experience.
  • Clear and Compelling CTAs: Your calls to action should be straightforward and enticing, guiding recipients on what to do next. A strong CTA can significantly boost your conversion rates.
  • Test and Optimize: Regularly test different elements of your emails, like subject lines, content, and design. Use A/B testing to find out what works best and continually optimize your campaigns based on these insights.
  • Segment Your Audience: Not all customers are the same. Segment your email list based on demographics, purchase history, or engagement level to send more targeted and effective messages.
  • Stay Compliant with Regulations: Adhere to email marketing laws and regulations like CAN-SPAM or GDPR. This not only avoids legal issues but also builds trust with your audience.

Common mistakes in EDM marketing

Ignoring Mobile Optimization: Failing to optimize emails for mobile devices can lead to poor user experiences and lower engagement.

Overwhelming Your Audience: Sending too many emails can annoy your audience, leading to high unsubscribe rates.

Neglecting the Subject Line: Boring or misleading subject lines can lead to low open rates. Your subject line is your first impression, so make it count.

Forgetting to Test: Not testing your emails before sending can lead to mistakes like broken links, poor formatting, or typos, which can harm your brand’s credibility.

Overlooking Analytics: Failing to track and analyze campaign performance means missing out on valuable insights that could improve your future efforts.

One-Size-Fits-All Approach: Not segmenting your audience and sending the same message to everyone can result in lower engagement, as the content might not be relevant to all recipients.

Ignoring Feedback: Not paying attention to customer feedback and preferences can lead to ineffective campaigns that don’t resonate with your audience.

By understanding and implementing these best practices, and avoiding common pitfalls, you can significantly improve the effectiveness of your EDM campaigns. Successful campaigns usually combine creativity, strategic planning, and a deep understanding of the target audience to achieve their goals.

Enhancing EDM marketing with professional Email signatures

Combining an email signature with your EDM marketing can be an effective way to enhance your professional image and increase brand awareness. A well-crafted email signature in EDM campaigns can include your name, position, company logo, contact information, and even social media links.

This not only provides recipients with easy access to your contact details but also reinforces your brand identity with each email sent. It’s a subtle yet powerful tool for maintaining consistency in your communications and strengthening your marketing efforts.

Final words

In conclusion, we’ve covered the key aspects of EDM marketing, from its distinct approach to email communication to the multifaceted strategies that make it effective. Looking forward, EDM is poised to continue evolving with technological advancements and changing consumer behaviors.

We highly recommend incorporating EDM strategies into your digital marketing plans. By doing so, you can enhance customer engagement, improve brand loyalty, and achieve your marketing objectives more effectively. Embracing EDM means staying ahead in the dynamic world of digital marketing.

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Mastering Facebook Marketing in 2024 https://www.wisestamp.com/blog/facebook-digital-marketing/ Wed, 30 Aug 2023 08:24:13 +0000 https://wisestampprd.wpenginepowered.com/?p=59434 Digital marketing on Facebook, Why does it matter now more than ever? over the past two decades, Facebook has transformed from a college networking...

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Digital marketing on Facebook, Why does it matter now more than ever? over the past two decades, Facebook has transformed from a college networking site to a sophisticated marketing powerhouse. Its evolution as a marketing platform can be traced back to the introduction of business pages and the launch of Facebook Ads in 2007.  This marked the dawn of a new era in digital marketing, where businesses could establish an online presence and craft targeted advertising campaigns, leveraging user data to reach specific demographics. 

Facebook paving the way for online presence

With subsequent innovations like the Facebook Pixel for tracking user interactions, dynamic product ads, and the integration of Instagram into its advertising ecosystem, Facebook solidified its position as a multifaceted marketing platform. The platform’s sophisticated ad targeting options, fueled by the rich data it collects, enable businesses to deliver their messages to highly specific audiences, ensuring their marketing efforts are both efficient and effective. 

Facebook’s algorithm: What you need to know

The News Feed algorithm, a system that determines the content shown to users when they log in, is critical for businesses trying to reach current and potential customers.  The News Feed personalizes each user’s experience, displaying posts that are most relevant and engaging to them. 

In order to determine what to show users, the algorithm considers numerous factors, including the user’s past interactions, the type of content they engage with, the recency of posts, and the overall popularity of content within their network. 

Content Visibility

Understanding the factors that influence content visibility and engagement within Facebook’s algorithmic framework is paramount for businesses seeking to succeed on the platform. Relevance is critical because the algorithm judges if a user’s interests align with a piece of content. Engagement indicators including likes, comments, social media shares, and click-through rates play a pivotal role, signaling to the algorithm that the content is resonating with the audience. 

Content Format

The format of content is also important, and the algorithm prioritizes videos and visually appealing posts. Timeliness is paramount, as recent posts tend to be favored to keep users informed about current events. Striking the right balance between promotional and organic content is essential, as overly promotional posts may be deprioritized.

For businesses navigating the digital frontier, working in harmony with Facebook’s algorithm is key to maximizing their online presence. Crafting content that sparks genuine interactions is crucial – posts that elicit meaningful conversations among users are more likely to be prioritized. Visual storytelling, such as videos and compelling images, tends to capture attention and boost engagement. 

Post regularly

Regularly posting and maintaining a consistent presence keep a brand on the radar of its audience. Utilizing Facebook’s paid advertising options, such as boosted posts and targeted ads, can strategically enhance reach and visibility. 

Monitoring analytics and adjusting strategies based on the performance of posts can provide invaluable insights into what resonates with the audience and guide future content creation. 

how the facebook algorithm works - start a facebook posting calendar

Learn how the: Facebook algorithm works

Establishing a stellar Facebook business page

Setting up a Business Page on Facebook is your gateway to cementing a strong online presence and connecting with your target audience via Facebook digital marketing activities. 

Let’s walk through the process step by step:
  • Begin by logging into your personal Facebook account, then click on the drop-down arrow at the top right corner and select “Create Page.” 
  • Choose the appropriate page type that aligns with your business, whether it’s a local business, brand, public figure, or more. 
  • Name your page and select a category that accurately reflects your industry. 
  • Once the basic setup is complete, it’s time to infuse life into your page.

Prioritize captivating photos and visuals

Your page’s visual elements are your first impression on visitors, so they should encapsulate your brand identity. Start with a profile photo – this could be your company logo, an iconic product, or a professional headshot if you’re an entrepreneur. 

For the cover photo, choose an image that visually conveys your brand’s essence. Whether it’s a snapshot of your storefront, a showcase of your products, or a glimpse behind the scenes, the cover photo should encapsulate your brand’s story at a glance.

Your About section and CTAs are critical

Your “About” section should be used to concisely communicate your mission, values, and the solutions you offer to your audience. Including keywords related to your industry can help with searchability. 

Don’t underestimate the power of call-to-action (CTA) buttons. These buttons, strategically placed beneath your cover photo, prompt visitors to take specific actions, such as calling your business, visiting your website, or booking an appointment. 

Tailor your CTA button to align with your primary business goal, whether it’s driving sales, collecting leads, or enhancing customer support.

Leveraging Facebook blueprints for page management mastery

Consider leveraging Facebook Blueprints – a comprehensive learning platform designed to empower businesses with insights and skills for effective page management. 

This resource offers a wide array of courses and tutorials that cover everything from setting up your page to advanced advertising strategies. 

Learn How to: Create a brand on Facebook

facebook business page Social media marketing

Example of a branded Facebook page

Your Facebook content marketing strategy explained 

Businesses can utilize different content types to keep their followers engaged and interested. Videos are a prime example – whether it’s product demos, behind-the-scenes glimpses, or informative tutorials, videos have the power to convey messages in a compelling and immersive way. 

Carousels allow businesses to showcase multiple images or products within a single post, fostering interaction and exploration. Stories, with their ephemeral nature, offer a prime platform for sharing time-sensitive updates, promotions, and authentic moments that resonate with a sense of immediacy. 

Live Streams (real-time broadcasts )facilitate direct interaction with your audience, fostering a sense of community and authenticity that’s unparalleled.

Strategic best practices for maximum impact with Facebook digital marketing

When it comes to post frequency, aim for consistency without overwhelming your audience – a well-balanced posting schedule keeps your brand visible without becoming intrusive. 

The length and format of your posts should be tailored to your audience’s preferences – concise, engaging copy paired with eye-catching visuals often performs well. 

Videos and carousels, for instance, should be short and sweet to capture attention swiftly. Including a clear call-to-action (CTA) within your posts encourages desired user actions, whether it’s visiting your website, making a purchase, or leaving a comment.

The power of a content calendar

A well-structured content calendar provides a roadmap for your social media marketing endeavors, ensuring your posts align with your business goals, upcoming events, and seasonal trends. It allows you to plan, maintain a consistent posting schedule, and allocate resources effectively. 

This strategic approach enables you to maintain a balanced mix of content types, preventing monotony and keeping your audience engaged. It also facilitates collaboration within your team, streamlines approvals, and provides a bird’s-eye view of your content strategy’s progress. 

Learn the difference between the different digital marketing methods: SEO, SEM, SMM, and SMO.

Facebook advertising: An overview

Facebook Ad Manager presents a comprehensive suite of features to optimize ad creation, audience targeting, budgeting, and performance analysis. It provides a diverse array of ad formats, catering to a spectrum of marketing objectives. 

You can utilize Sponsored Posts, which integrate seamlessly into users’ News Feeds, making your content appear organically to a wider audience. Carousel ads mean you can showcase multiple images or products within a single ad unit, promoting interaction and exploration. 

Video ads and slideshow ads offer dynamic and immersive experiences, captivating viewers’ attention in a visually rich manner. 

Hyper-focused targeting and budgeting

One of Facebook Ad Manager’s standout features lies in its advanced targeting options, which enable businesses to pinpoint their desired audience with precision. You can tailor your ads based on demographics, interests, behaviors, location, and even online interactions. 

This ensures your ads are presented to individuals most likely to convert. Budgeting options range from daily budgets to lifetime budgets, allowing businesses to allocate ad spending based on their goals and resources. 

The ad delivery optimization feature ensures your ads are shown at times when they’re most likely to yield the desired outcomes, enhancing efficiency and maximizing your return on investment.

Analyzing Facebook marketing performance for smarter decision-making

Monitoring and analyzing ad performance are pivotal aspects of successful advertising, and Facebook Ad Manager offers an array of metrics and insights to facilitate this. The platform provides real-time data on reach, engagement, click-through rates, and conversions, allowing businesses to gauge the effectiveness of their campaigns. 

These insights empower advertisers to make data-driven decisions, refine their strategies, and allocate resources to the most successful ads. By leveraging these tools, businesses can constantly iterate and optimize their advertising efforts, creating more impactful campaigns and improved results over time.

Why engagement and community building on Facebook are important for success?

On Facebook, engagement serves as the essence that connects businesses with their audience on a personal level, fostering lasting relationships. When users feel heard, valued, and understood, their affinity for a brand deepens, and brand loyalty takes root. 

By actively engaging with their followers through meaningful interactions, businesses can transform casual followers into devoted advocates who not only champion their products or services but also become integral parts of the brand’s story.

Facebook marketing strategies to amplify engagement and foster loyalty

Boosting engagement on Facebook demands a strategic approach that invites genuine participation and conversation. One powerful strategy is to employ polls and surveys, inviting followers to voice their opinions and preferences. This not only sparks interaction but also empowers consumers by making them feel integral to the decision-making process.

Q&A sessions provide a platform for direct communication, allowing businesses to address queries and offer insights that showcase their expertise. User-generated content (UGC) campaigns empower followers to contribute to the brand’s narrative, turning them from passive spectators into active contributors. Sharing UGC not only reinforces the brand’s authenticity but also builds a sense of community around it.

Navigating negative feedback with grace

In the realm of social media, negative comments and feedback are inevitable, and addressing them effectively is paramount to maintaining a positive brand image. Timely and considerate responses demonstrate transparency and commitment to customer satisfaction. Publicly acknowledging the feedback and offering solutions, when appropriate, showcases responsiveness and willingness to rectify any issues. 

But in cases where discussions escalate, transitioning to private messaging can provide a better environment for resolution. Every interaction, even the challenging ones, offers an opportunity to showcase the brand’s commitment to customer care and its willingness to learn and improve. 

How to increase Facebook engagement in 2023 By LYFE Marketing

Learn how to increase Facebook engagement with this great video tutorial by LYFE Marketing

 

Unlocking insights with Facebook’s marketing Analytics tools

Facebook’s built-in Analytics tools offer an invaluable glimpse into your audience’s behaviors, preferences, and interactions with your content. 

Facebook Page Insights, for instance, provides a comprehensive overview of your page’s performance, including metrics like reach, engagement, and follower demographics. This is crucial for your Facebook digital marketing efforts.

The Ad Manager’s analytics provide intricate data on ad performance, conversion rates, and audience engagement, empowering you to gauge the effectiveness of your campaigns. 

By immersing yourself in these insights, you gain a holistic understanding of what resonates with your audience and can tailor your strategy accordingly.

Measuring ROI and Adapting Strategy

Tracking return on investment (ROI) is a cornerstone of any effective marketing campaign, and Facebook’s analytics tools are instrumental in this pursuit. By analyzing the metrics tied to your objectives – whether it’s website clicks, conversions, or engagement – you can determine the success of your efforts in quantifiable terms. 

The data-driven insights allow you to refine your approach, allocate resources effectively, and optimize your campaigns for maximum impact. If a specific type of content consistently garners high engagement, you can adjust your content calendar to accommodate more of it. 

And if a particular ad format drives more conversions, you can allocate a larger portion of your budget to that form of outreach.

Facebook Insight Example

The digital landscape has evolved into an interconnected web of platforms, and Facebook stands at the forefront of this integration, seamlessly linking its ecosystem to enhance user experiences and marketing opportunities. This can be seen in Facebook’s acquisitions of Instagram and WhatsApp.

Instagram, as a visual-centric platform, provides a complementary canvas for brands to extend their reach and tap into new demographics. WhatsApp offers a direct communication channel between businesses and consumers, fostering personalized interactions. 

The integration of these platforms not only enables cross-promotion but also facilitates coherent marketing strategies that resonate with diverse audiences, allowing businesses to create cohesive brand narratives that span different digital landscapes.

Commerce Evolution: Facebook Shops and the E-commerce Frontier

With the introduction of Facebook Shops, businesses can seamlessly set up online storefronts, allowing users to browse and purchase products directly within the platform. This integration of social media and e-commerce streamlines the customer journey, transforming casual scrolling into meaningful conversions. 

The interplay between visual content and direct shopping experiences grants businesses the opportunity to showcase their products in an engaging context and drive sales.

AR and VR: Unveiling new dimensions in Facebook marketing

Facebook has embraced the potential of augmented reality (AR) and virtual reality (VR) in FB digital marketing. Through technologies like Facebook’s Spark AR, brands can create interactive and shareable AR effects that engage users on a deeper level. 

These mediums enable users to experience products or services more tangibly, enhancing the bridge between digital content and real-world engagement. With the Oculus VR platform, Facebook has ventured into new dimensions, offering businesses opportunities to craft immersive VR experiences that transport users into branded environments. 

The fusion of AR and VR with Facebook marketing opens a realm of possibilities, enabling brands to tell stories in ways that resonate with modern consumers seeking meaningful and memorable interactions.

Add your Facebook icon and link to your Email signature

Adding a Facebook icon and link to your email signature offers several advantages for both personal and professional communication. Including an Outlook-clickable Facebook icon or a Gmail social icon, in the footer of your emails serves as a convenient way for recipients to connect with you or your brand on social media.

It can improve networking by providing an additional channel for engagement, allowing you to share more nuanced or casual aspects of your life or business that might not come through in formal email conversations. For businesses, this practice can help increase social media traffic, brand awareness, and customer loyalty by making it easier for clients or customers to follow updates, promotions, or news.

Test the WiseStamp email signature generator for free and add your Facebook icon

email signature generator

It’s time to leverage Facebook Digital Marketing for your business’ success.

In today’s digital marketing landscape, Facebook has emerged as a critical asset for entrepreneurs, small businesses, and major corporations alike, offering unparalleled reach for those trying to connect with potential customers. 

Facebook Marketing is a critical tool to strengthen your brand reputation and bottom line in 2023. Take the time to establish or optimize your Facebook Business Page today – it’s a straightforward process. Try experimenting with different ad formats and content strategies to see what clicks with your customers. Engage with your audience and track their performance using Facebook Insights, so you can make smarter, data-driven decisions in the future regarding your campaigns.

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The complete guide to SMS Marketing in 2023 https://www.wisestamp.com/blog/sms-marketing/ Tue, 25 Oct 2022 08:13:45 +0000 https://wisestampprd.wpenginepowered.com/?p=45284 Today’s marketing is personalized, multi-channeled, and retargeted. Gone are the days of running billboard and mailbox ads with fingers crossed. Instead, modern advertisers target...

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Today’s marketing is personalized, multi-channeled, and retargeted. Gone are the days of running billboard and mailbox ads with fingers crossed.

Instead, modern advertisers target customers at every touchpoint. from email marketing, pay-per-click on google, organic (SEO) marketing, newsletters, and even email signature marketing is now a thing. And at the center of this multichannel strategy is SMS marketing—one of the most effective ways of reaching customers.

So in this guide, you’ll learn how to make the most of SMS marketing. You’ll learn what it is, why it’s important, and its best practices.

Plus, we’ll show you the most effective SMS marketing tools available.

What is SMS marketing?

SMS marketing is the process of sending marketing messages via text.

It’s an opt-in service, meaning contacts need to subscribe to receive messages. Like B2C email, SMS marketing targets people on your contact list (and further down the lead funnel by extension).

SMS offers engagement that no other channel does. One-third of consumers check their phones within a minute of getting texts, which have open rates of up to 98% (with response rates as high as 45%).

what is sms marketing

Examples of SMS marketing messages include:

When you send a marketing email to your customer, you compete with who-knows-how-many other emails for their attention. Add this to the fact that your message probably won’t even land in the primary inbox, and you understand why the average open rate hovers around 21%.

  • Sales and promotions. Ex. “Get free shipping with promo code FREESHIP.”
  • Welcome messages. Ex. “Thanks for signing up for SMS messages! Opt out at any time.”
  • Booking confirmations. Ex. “Confirmed! Claire will cut your hair on 1/22/23 at 4 PM.”
  • Birthday. Ex. “Happy birthday, Jenna! Send wishes your way with 15% off your next order.”
  • Back in stock. Ex. “They’re back, Jimmy! Get our velvet ties while they last!”
  • Black Friday. Ex. “Our Black Friday deals are on now—get up to 90% off!”
  • General promotion. Ex. “It’s been a blowout year. Explore 2022’s best-selling products now.”

Because of anti-spam laws, you can only send SMS messages to subscribers. If you send unsolicited marketing messages to people, you can face thousands of dollars in fines for each message sent.

Why Is SMS Marketing important and is it good for your business?

But the benefits of text marketing don’t stop there. Here’s what else it gives you:

1. It’s Direct

Text message marketing skips to the front of the line, reaching the customer on the device they use 58 times a day.

2. It’s Adaptable

Message marketing can be used for anything. Promotions, welcome messages, flash sales, and feedback surveys are just the beginning.

3. Low Competition

Despite text message marketing’s benefits, only 42% of businesses texted their customers in 2021. It’s much less saturated than email or social media, so you’ll stand out a lot easier.

4. High Customization

SMS marketing tools connect with CRM software to let you tailor your message to each customer. Use names, rewards status, upcoming appointments, and other data points to enhance their experience.

You can even deliver texts based on preference data, like how often they want to get texts and the type of messages they want.

5. Convenient for Customers

SMS marketing is even more convenient for customers as it is for brands. Texts save them from needing to scroll through their emails, and allow fast, easy responses through yes or no text prompts.

6. High Click-Through Rates (CTRs)

When crafted for maximum appeal, texting promotions can get phenomenally high CTRs. One company scores click-throughs were as high as 47%.

Is SMS Marketing Still Effective in 2022\2023, or Does It Annoy Customers?

Not only does SMS marketing not annoy customers, but they actually like it—61% of consumers want the ability to text businesses back. On average, 70% of consumers are subscribed to receive business texts in 2022, up 12% from 2021.

And SMS marketing is highly effective. 69% of businesses get CTRs of over 20%, with the top 12% getting CTRs higher than 50%. And out of an analysis of over 10,000 text campaigns, one study found the SMS CTR benchmark to be as high as 30%.

This isn’t a huge surprise since over half of the consumers check their texts at least 11 times a day (with only 29% checking their emails as often). Text marketing is so effective that 60% of businesses increased their SMS budget in 2022.

What are the main use cases for SMS Marketing?

Message marketing is incredibly versatile, having a massive number of functions. Responding to a survey, here’s what 1,314 business owners and digital marketers said they used SMS marketing for:

1. Special offers & promotions (38.2% of Respondents)

With text marketing’s high open rates and CTRs, there’s no better place for promoting a special offer. Use those high metrics to power sales on blowout deals, as shown below:

spacial offers via sms

2. Billing (37.9%)

Chasing customer invoices can be one of the most frustrating parts of running a business. In the worst-case scenario, non-payments can lead to cash-flow issues.

But non-paying customers aren’t necessarily bad actors. Like other obligations, it’s likely they simply forgot to pay.

Thanks to its direct access to customers, SMS reminders are the best way to nudge customers to pay their invoices. You can use marketing tools to send automated text reminders whenever bills are overdue, massively reducing the hassle of chasing down bills.

SMS marketing lets you automatically:

  • Remind customers of due dates
  • Ask customers to pay overdue bills
  • Inform customers of the penalties of non-payment
  • Offer discounts for early payments

For best results, personalize billing messages with the recipient’s information, and frame the message politely—even with overdue payments. It’s a touchy issue for many, and framing your message right can make all the difference.

Billing reminders via SMS

3. Booking reminders via SMS (31%)

Throughout your life, you’ve likely forgotten several engagements you would’ve held if someone had reminded you. With SMS reminders, your customers will never have that issue.

Messaging lets you send friendly, automated reminders to clients whenever an appointment approaches. This greatly reduces the chance they’ll miss their booking, saving you and the client the trouble of a missed reservation.

Be sure to allow clients to respond to messages, as shown above. Over 50% of consumers want to be able to respond to text appointment reminders—the highest of any SMS type.

SMS Booking Reminders

4. Contests and sweepstakes (26.3%)

Sweepstakes texting promotions are a fantastic way to grow subscriber lists.

You can get customers to sign up for your email list in exchange for an entry into your sweepstakes. Once the context’s over, those people will still receive your other SMS promotions.

sms marketing for Contests and Sweepstakes

5. Shipping updates (25.6%)

In an era of one-day Amazon deliveries, customers have grown increasingly impatient about when their orders arrive. But text marketing makes the wait easier by giving customers easy access to order updates.

46.5% of consumers want to be able to respond to shipping messages. Letting customers ask about order estimates and tracking information is massively helpful to a positive experience.

6. Customer support (24.4%)

Think of traditional customer support channels like email and phone. Getting a response from these avenues can take a long time, frustrating customers.

However, SMS can turn your customer’s phones into accessible, fast support channels. And when customers know a brand has accessible support, they’re more likely to buy from it.

In fact, 68% of consumers say they’re willing to pay more for products from brands with good customer service.

Best practices and rules for SMS Marketing

Both brands and consumers benefit from text marketing, but those effects only happen when the brand does it right. So next, we’ll review the best practices for making the most of SMS marketing.

1. Give a clear call to action (CTA)

Even though text messages are short, you must clearly communicate what you want. Your CTA should be immediately visible—no need for fancy language or unnecessary jargon.

Most messaging apps display only the first few words of a text message, so the first sentence needs to tell the recipient what the text is about. Otherwise, you risk them swiping away before they’ve even read it.

2. Use A/B testing

In SMS marketing, A/B tests send two versions of a message to a small audience and report the best result. This lets you tweak your messages to get the best results possible, something that’s especially important in large-scale bulk SMS marketing.

Running an SMS A/B is simple:

  1. Create a new message with a single change
  2. Test both options against a small sample size
  3. Record results
  4. Send out the version with the best metrics

It takes little time and effort but makes a massive difference.

3. Personalize messages

A robotic, impersonal tone can kill the effectiveness of an SMS campaign by making the customer feel like another cog in the wheel. But if you personalize your message, you can make each recipient feel special.

Personalization also makes your messages more functional, enabling you to send specialized campaigns like appointment reminders, birthday discounts, and payment notifications.

Personalize Messages via sms

4. Stay compliant with marketing laws

Keeping your SMS marketing messages compliant with privacy laws is vital to your business’s future. Authorities have fined companies hundreds of thousands for sending unsolicited messages to a few hundred people.

But don’t freak out—staying compliant isn’t difficult. It’s mostly about following common sense as described below:

All SMS campaigns start with the recipient fully understanding what they’re signing up for. Both parts of the phrase “informed consent” are crucial:

  • Informed. The user clearly understands what the SMS campaign entails.
  • Consent. The user gives explicit consent to receive messages according to the terms.

Users should know who’s sending the texts, what’s in them, and how often.

6. Keep content appropriate

Keep conscious of the content you include in your marketing messages. You could easily run afoul of content laws and your customers’ sensibilities with some edgy humor you think is innocent.

Avoid these types of content:

  • Hateful and disparaging content
  • Sexual content
  • Content related to regulated goods, such as alcohol, firearms, and tobacco (with possible exceptions for merchants within those industries according to local laws)

7. Send during appropriate times

You should only send texts during certain hours of the day to comply with marketing laws, which usually allows between 8 AM and 9 PM.

It’s best only to send texts during normal business hours since that’s when customers are most accustomed to receiving them. While staying compliant with marketing laws is important, the most crucial concern is not annoying your customers and causing them to unsubscribe.

8. Make opting out easy

Your text messages need to have an opt-out option. Like how marketing emails have “unsubscribe” buttons, your texts should have instructions on how to stop receiving them.

Businesses usually let customers opt out of texts by replying “STOP.” However you do it, let users know before they sign up and remind them regularly.

And whenever users opt out, don’t send them any more texts outside of an unsubscribe confirmation.

9. Let customers text back

61% of consumers across all age groups want the ability to text businesses back. Even 52% of Gen Z want the ability to text businesses back, even though they’re the least likely to do it.

Customers want a two-way conversation, especially for appointment reminders and customer service. This plays into the larger marketing trend of brands becoming more grounded and approachable.

When customers know they can text a business from their phones and get a thoughtful response, your brand image gets a huge boost.

What is SMS blasting and how does it work?

SMS blasting involves sending a large number of SMS messages simultaneously.

Bulk SMS marketing is a quick and effective way to get a message across to a large audience. It’s great for sending emergency notifications, raising brand awareness, or running a flash sale.

Collaborate your digital marketing & brand strategy with text marketing

The pure versatility of text marketing lets you combine your entire brand and digital marketing strategy at once.

For example, you can send birthday discounts to customers, which both improves your brand image and drives sales. Text message marketing lets brands reach customers where they’re guaranteed to see them, and gives them the true omnichannel experience.

More on this topic:

Top five text marketing tools

To be successful with SMS marketing, you’ve got to use the right software. So next, we’ll review the top five text marketing tools and explain the benefits of each.

1. TextMagic (4.4/5 G2 Rating)

TextMagic is a simple yet robust SMS marketing platform. With two-way conversations, Zapier integrations, and text scheduling, it’s more than enough for most businesses.

Key Features

  • Import from spreadsheet
  • Virtual mobile numbers
  • Email to SMS
  • SSO for organizations
  • Email and number validation
  • SMS surveys
  • Two-factor authentication
  • Service to over 190 countries

Pricing

A TextMagic account is free, but you pay a fixed rate for the country you’re messaging. For instance, each message to the United States is $0.04.

Inbound messages are free.

TextMagic - sms marketing software

2. Twilio MessagingX (4.4/5 G2 Rating)

Twilio is a broad-scale marketing platform with extensive SMS abilities. Using its visual workflow builder, you can create powerful automated SMS campaigns with no coding.

Key features

  • Autoresponders
  • Drip texting
  • Third-party integrations
  • WhatsApp, Facebook Messenger, and Google Business messaging compatibility
  • Lower sending prices than other platforms
  • Toll-free numbers
  • Customizable, developer-friendly APIs
  • Send to 180+ countries with 1500 carriers+

Pricing

Like TextMagic, a Twilio account is free with pay-as-you-go texting. And while sending messages is cheap, Twilio charges for receiving messages too.

Messages sent to a local US number cost $0.0079, and messages received cost $0.0075. It’s even more expensive to send and receive pictures.

sms marketing software - twilo

3. SlickText (4.8/5 G2 Rating)

SlickText lets brands create and send MMS campaigns with advanced marketing automation. It’s famously easy to use and perfect for small businesses just getting started with MMS marketing.

Key Features

  • Highly personalized messaging and segmentation
  • Streamlined automation
  • 15+ native integrations
  • 4,000+ Zapier integrations
  • Advanced analytics
  • Excellent customer service

Pricing

SlickText pricing is slightly confusing, consisting of nine different plans. These plans include:

  • Free: 50 texts/month
  • Basic ($29/month): 500 texts/month
  • Step Up ($49/month): 1,000 texts/month + Basic features
  • Lil Bro ($79/month): 2,000 texts/month + Step Up features
  • Big Bro ($139/month): 3,600 texts/month + Lil Bro features
  • Boss ($189/month): 5,000 texts/month + Big Bro features
  • Albatross ($350/month): 10,000 texts/month + Boss features
  • Whale ($750/month): 25,000 texts/month + Albatross features
  • Monstro ($1250/month): 50,000 texts/month + Whale features
  • Enterprise: Custom plans for the largest brands
slicktext sms marketing software

4. Klaviyo (4.6/5 G2 Rating)

Multichannel marketing platform Klaviyo offers powerful SMS capabilities. With a robust feature set and simple pricing calculators, Klaviyo is the go-to SMS marketing solution for many brands.

Key Features

  • 200+ integrations
  • Extensive template library
  • 24+ built-in automation
  • Automatic optimization

Pricing

Klaviyo has a free plan with 500 emails and 150 SMS/MMS credits each month. For their paid plans, Klaviyo estimates prices based on the number of contacts you have.

For example, 1501 to 2500 contacts have an estimated cost of $510/month. The exact price depends on your exact messaging needs, which you can adjust manually.

sms marketing software - klavio

5. Sendinblue (4.5/5 G2 Rating)

Sendinblue’s SMS platform goes beyond basic functionality, offering businesses automation, CRM integration, and more. It’s not just for messaging customers, but for engaging them across every channel.

Key Features

  • In-depth performance analysis
  • Message personalization
  • Message Scheduling
  • Sign-up forms
  • A/B testing

Pricing

Sendinblue’s SMS pricing is included as part of its email plans:

  • Free: Unlimited contacts, 300 emails per day
  • Lite: No daily sending limits, A/B testing, analytics
  • Premium: Lite features, marketing automation, Facebook ads, landing pages, multi-user access, and telephone support
  • Enterprise: Premium features SSO, 20+ landing pages, priority sending, dedicated success manager, and priority support

The exact total varies depending on your monthly email volume.

Sendinblue sms marketing service

Start SMS Marketing now

As seen above, SMS marketing is an incredibly effective way of reaching customers in their daily lives. It’s also underrated, given that barely half of the businesses use it.

And getting started isn’t hard either. You need to know the rules, find a suitable SMS marketing tool, and start sending your campaigns.

The post The complete guide to SMS Marketing in 2023 appeared first on WiseStamp.

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